Although the web hosting service supplied by the different companies is practically the same, every provider has got a personalized platform with its own modifications and different ways to complete given things. That’s the reason why, an information-ridden knowledge base will be remarkably useful both for persons with little or no previous experience and for technically experienced users who will at some point discover how specific procedures are completed, but will lose precious time in the process. The aim of such a knowledge base is to help make the hosting service quick and simple to use, sparing users lots of time and efforts. The result is more content customers, since they can easily find the information they’re searching for, and a lot less work for the tech support team representatives, because usually most of the inquiries and problems that customers have got are already described in the knowledge base. On the condition that the articles are well-written and encompass more topics, you will be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting packages that we’re offering feature an extensive knowledge base where you can find everything you may ever need to know with regard to your web hosting account. Irrespective of whether you need to create a new database, to forward a domain name by means of an .htaccess config file or to create an email account on your desktop computer or mobile phone, you can just read our step-by-step help articles and all the info that you require will be there. When you visit a particular section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. If you want to see the entire list of articles and get familiar with all the features that Hepsia offers, or only to read general info about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our very best to encompass any difficulty that you might come across, but if you do not find what you desire, you can always contact us, as our technical support staff representatives are available around the clock.