A 99.9% Server Uptime
We’ve built our shared website hosting platform using dependable hardware components and strongly tweaked software. Our administrators have installed a customized version of SELinux on all our physical servers to ensure utmost protection and stability. We’ve added several DDoS protection units along with highly effective firewalls to make sure our network is impregnable and safe.
All Linux shared website hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to supply an outstanding web hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our very own custom internal network in order to ensure a super–fast connection speed with the outside world.
And because of this, no matter which datacenters you opt for: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash on the line, you cannot feel truly secure. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you would like to use a more powerful hosting solution, such as a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you’ll get a full refund, without hidden costs or refund taxes.
24/7 Technical Support
In the event that you run a web hosting firm, your tech support engineers are of supreme importance. For this reason, we have carefully selected a very capable group of tech support engineers, each with lots of years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to within 60 minutes and our average support ticket response time is under 20 minutes!