Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is qualified to easily deal with all our Linux shared website hosting packages clients’ problems and advice inquiries. Through our ticketing system, it’s possible to supply your question and a support team member will go back to you in only max 1 hour. In actual fact, practice has shown us that the common resolution time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any concern you have got about Eagle Eye Computers’s offerings. Now we have techs present continually to provide you with help at any time necessary. You’re able to use the ticketing system or send us an email at any moment, or you can pick up the phone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Eagle Eye Computers’s Control Panel delivers an in depth practical knowledge base that is incorporated into all areas. In each section, you will find a Help button which will load for you a list of step–by–step courses on how to take advantage of a selected element or perform a selected action. Furthermore, we have crafted educational training videos allowing you to get a better idea of the Control Panel’s interface.